Contact us

Level 2, 969 Burke Rd, Camberwell, VIC 3124

PO Box 8221, Camberwell North, VIC 3124

Ph: 61 3 9810 5900   Fax: 9882 6860   Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

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Ph: + 61 3 9810 5900   Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

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Collection Notice

DFSV is committed to protecting personal information provided by you in accordance with the principles of the Victorian privacy laws.

The information you provide will be used to respond to your query, improve our processes, or investigate and attempt to resolve your complaint against DFSV.

DFSV will keep the identity of the complainant confidential where possible, however this may limit the capacity of the DFSV to fully investigate the complaint

Anonymous complaints will be accepted and investigated where sufficient detail is provided to substantiate the complaint is valid.

The information you provide may be disclosed to areas within DFSV that are likely to have relevant information, so that it can be investigated fully and fairly.

DFSV may also disclose details of your complaint to other investigative bodies where this is authorised or required by law, in the particular circumstances.

De-identified complaint information may be used for business improvement or reporting processes.


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